Haven't been able to install N360 for 3 weeks now.  Uninstalled the expired 
Norton program. Called Symantec, paid $99.95 to have virus's removed and 
program installed, now they tell me that there is a problem with your windows 
installer. The tech said he tried to install a new copy of the windows 
installer, but it is giving the error on the screen.  When I try to load 
N360, it tells me "Product Error". Any suggestions. I have no Anti virus 
protection in my computer and I am concerned. Thank you in advance.

Hello TDNJ1,


> Haven't been able to install N360 for 3 weeks now.  Uninstalled the
> expired Norton program. Called Symantec, paid $99.95 to have virus's
> removed and program installed, now they tell me that there is a
> problem with your windows installer. The tech said he tried to install
> a new copy of the windows installer, but it is giving the error on the
> screen.  When I try to load N360, it tells me "Product Error". Any
> suggestions. I have no Anti virus protection in my computer and I am
> concerned. Thank you in advance.
> 


Though this isn't the right newsgroup (a windows XP or Windows Vista group 
would've been a better choice, this is a .NET programming newsgroup); The 
following tool might help you:

http://support.microsoft.com/kb/290301

It's the Windows Installer Cleanup tool. Just install it and open it from 
the start menu.

Scroll down the list and clean all the norton/symantec products from the 
installation history. Then try re-installing them. If that doesn't work, 
you're probably best off re-installing the whole PC, which is something I 
would've done anyhow if my pc had been infected, just to be sure.

--
Jesse Houwing
jesse.houwing at sogeti.nl